What is a thermostatic diverter?
It is a concealed shower valve that mixes hot and cold water to the temperature you set and sends it to your showers. The Aurora 4-Function runs 4 showers, each started with its own push button.
How does the 38°C Safety Stop work?
The thermostatic handle stops at 38 °C. To go hotter, press the button on the handle and keep turning, to a maximum of 52 °C.
What happens if the cold water supply fails?
If the cold water supply fails, the valve shuts off the hot water automatically, protecting you from scalding.
What hot water temperature does it need?
Hot water supply: 50–63 °C (60 °C recommended). Keep your geyser at 60 °C.
Does it work with an instant geyser or solar water heater?
Yes. It works with a storage geyser, an instant geyser or solar.
What water pressure does it need?
Recommended: a 1.5 HP pump with a 24-litre tank, giving 40 PSI (about 2.8 bar) at the inlet. Working pressure is 0.5–10 bar.
Can I run all the showers at the same time?
Yes. All-Showers-On: every outlet can run at the same time.
Which showers can I connect?
Any outlet can feed any shower. A typical setup is body jets, curtain shower, rain shower and hand shower; connect each outlet to the shower its symbol on the plate shows.
How do the outlet knobs work?
Push a knob to start that shower and push again to stop it. Turn the knob to set its flow.
What wall depth does it need?
80–90 mm including tile. The wall groove is 95 × 395 mm (H × W) and the tile opening 80 × 365 mm.
What size are the inlets and outlets?
Hot and cold inlets are 3/4 Inch (20 mm), G3/4. Outlets are 1/2 Inch (15 mm), G1/2.
How do I make sure hot and cold are connected correctly?
The body is marked Hot (left) and Cold (right), so your plumber connects each pipe to its own inlet. The pipes must be connected correctly. If the water is not hot enough, ask your plumber to check that the hot pipe is on the inlet marked Hot.
How much can the hot and cold pressures differ?
3 bar at most. Keep the hot and cold supply pressures within 3 bar of each other.
Can I install it myself?
No. A plumber and a mason are both needed: the body goes into the wall before tiling. Ruhe's Home Installation is plumber work only. Home Installation ₹1,999, available in serviceable cities (T&C).
Which cartridges does it use?
A French-engineered Vernet thermostatic cartridge and Neoperl push-button cartridges. Cartridge materials are suitable for drinking water supply.
Can the cartridges be replaced without breaking tiles?
Yes. Front-serviceable cartridges: they come out from the front, without breaking tiles.
Does it have filters?
What is it made of?
A low-lead brass body, solid brass handle, knobs and push buttons, a 304-Grade stainless steel face plate and stainless steel screws.
Which finishes does it come in?
Chrome (Mirror-Finish Chrome: multi-layer chrome plating, salt spray tested, for a deep polished mirror shine), Matt Black (e-coated) and Yellow Gold (PVD).
What comes in the box?
The concealed body in its box, the 304-Grade face plate with 4 outlet knobs, the thermostatic handle and lever, 4 push buttons, the panel fixing seat, the installation ruler, an accessory bag with 4 stainless steel screws, 4 wall plugs and washers, and 2 Allen Keys (L-Keys).
How much does it weigh?
5.192 kg net and 5.881 kg packed (±5%).
What is the warranty?
Up to 10-year warranty. Free onsite service for the first year, and free replacement parts for the full warranty period.
Is there an Extended Warranty?
Yes. Extended Warranty ₹1,999 (T&C).
Can I buy spare cartridges?
Yes. Ruhe stocks spare thermostatic and push-button cartridges. Need a spare part? Ask through our service request form. Spare parts bought separately carry no warranty.
How is the Aurora 4-Function different from the 3-Function and 5-Function?
The number of showers it runs: 4. The 3-Function runs 3 and the 5-Function runs 5; the wall groove and tile opening change with the number of outlets.
When will it be delivered?
Delivered to your door across India. Enter your pincode on this page to see the estimated delivery time.
Is onsite repair available in my city?
Free onsite repair is available in serviceable cities. See the full list on our Warranty T&C page.
Where is the Aurora designed and manufactured?
Designed and manufactured by Ruhe. Country of origin: India.
Can I see it or get advice before buying?
Talk to a Ruhe expert on video call (Mon–Sat, 10 AM–6:30 PM, closed on public holidays), or visit a Ruhe store near you.
